Profitable, sustainable business growth
It might be marketing, pricing, a slow sales process, numbers nobody trusts or jobs still done by hand. I work with owners to find the part that's costing them most, fix that first and then move on to the next.
The Growth Score shows you where yours is in about three minutes. Free, with a full written report.
Most owners I speak to recognise at least two of these.
Four ways to work together. Many owners start with one and add another once the first is working.
For when you're spending on marketing but can't see what it returns.
I look at where your customers come from, what each one costs to win and what they're worth over time, then fix the weakest link first. As a fractional CMO or on a fixed project.
Growth and marketingFor when the numbers aren't helping you run the business.
Fractional, interim or permanent. Cash flow, pricing, management accounts you can act on and a clear view of which customers and products make money.
Finance director supportFor when the business runs on effort and workarounds.
I look at what each step is for, cut what adds nothing, improve what matters and only then automate it, with AI where it's the right tool.
Processes and AIFor when you plan to sell in the next few years.
More profit a buyer will believe, numbers that hold up to scrutiny and a business that doesn't depend on you.
Getting ready to exitThree things I've seen go wrong in growing businesses, and what fixed them.
Loss-making
One customer acquisition channel was reported as making money. When we followed the customers through, it was losing it. Changing the agency and the approach put it back into profit, and from then on spend was judged on what a customer was worth over time.
Much faster
Surveys were written by hand, scanned and typed up before anyone could price the job. We digitised them, and quotes went out far more quickly. Remote video surveys followed, which gave customers more flexible appointments too.
Like for like
The league table said one thing. But some people were getting warmer leads and bigger accounts than others. Once we compared performance by lead source and account type, a different picture came out.
'I recommend Quentin for his solid strategy for executing growth in set stages, so you are doing the right thing at the right time. His understanding of the strategy behind the framework is in-depth and will save you so much time and money as you scale.'
Shari M.
'Quentin led us through his time-tested step-by-step framework for growing our business. It was eye-opening as he uncovered basic planning and implementation steps missing in our business plan.'
'Quentin is really good and helped us to focus on a clear sales management system. His method organises our marketing plan and can be suited for any type of company. He knows his stuff and I recommend him.'
Simple, and nothing starts until you're happy with the plan.
A short call about where the business is and where you want it to be. No charge and no pitch.
I go through the numbers, the customer journey and how the work gets done, and find the one thing that limits everything else.
You get a short written plan showing what we'd tackle first and how, so you know exactly what you're agreeing to.
We fix the biggest problem first, then put the systems in place so it keeps working without me.
The Growth Score checks the four places where growth usually stalls: attracting the right customers, converting them, keeping them and the systems behind it all. Sixteen questions, about three minutes, with a full written report.
Take the Growth ScoreI started out in finance and then spent many years running marketing inside a growing international business. The numbers tell you what's happening, but rarely why, so I look at both.
Today I work with businesses of all shapes and sizes, build practical AI tools and serve as a charity trustee. Outside work you'll find me skiing, helping at Cubs or somewhere off the beaten track.
The longer version
I take board, trustee and NED roles, and I'm currently trustee and Treasurer of The Stationers' Foundation. I ask direct questions and I'd rather see the evidence than hear the assumption.
Board and NEDBusinesses that already have customers and want growth that pays for itself, whether owner-run, investor-backed or part of a larger group. I also take board, trustee and NED roles.
You'll see your score straight away and get a written report by email. If you'd like to talk it through, you can book a call with me. There's no obligation.
It depends on the work and how much of my time it needs. We'll agree what's involved and what it costs before anything starts.
Yes. Getting ready to exit usually takes one to two years, so the earlier we start, the more there is to work with. I don't find buyers or run the sale, but I'm happy to work alongside your corporate finance adviser or broker.
No. The fix is often somewhere else: pricing, the sales process, the numbers or a job that could be done better or automated. I'll tell you where I think the problem is, even when it isn't marketing.
Book a free call, or start with the Growth Score if you'd rather see where you stand first.